Localiya Privacy Policy

Welcome to Localiya! Localiya is an e-commerce platform designed to help sellers create their online stores and sell products within their locality or beyond. Our app is tailored for local customers, allowing them to search and shop online with familiar stores. This Privacy Policy applies to the Localiya Platform, operated by Localiya Digital Marketplace and its sellers.

This Privacy Policy outlines how Localiya collects and uses the information obtained when you use the Localiya Platform. It also describes the choices available to customers and sellers regarding our use of your Personal Information and how you can access and manage that information. This Privacy Policy is part of, and is governed by, our Terms of Service, which you accept when creating an account as a customer or seller. It includes your consent to our use of cookies and other similar technologies as described in this document.


1. Information We Collect

a. Information You Provide to Us ("Personal Information")

Personal Information refers to information that, alone or combined with other information, can be used to identify, contact, or locate you. The type of Personal Information we collect depends on your activity on the Localiya Platform. For example:

  • Sellers: When registering as a seller, we collect your name, email address, age, and gender. If you register via a sign-in service or a social media platform (such as Facebook or Google), we will collect the information needed to authenticate your account, along with any other information provided by the platform during the process.

  • Customers and Sellers: When you sell (as a seller) or make a purchase (as a customer) through the Localiya App, we collect your name, email address, shipping address, and payment information such as credit/debit card numbers, UPI address, and billing address. You may also provide Personal Information about others, such as their name, mobile number, and physical address.

b. Automated Technologies ("App Information")

This includes data automatically recorded on our server logs, such as your IP address, location, date and time of use, store and product details (e.g., visited or purchased), mobile device information, and mobile operating system.

c. Social Media Widgets

Localiya may include social media features, such as the Facebook "Like" button and share buttons. These features may collect your IP address.


2. How We Use Your Information

In general, we use your Personal Information to provide the Localiya Platform and its services to you, including:

  • Establishing and administering your account
  • Fulfilling your orders
  • Sending order confirmations via notifications

3. Information Sharing

We will share information we collect, including your Personal Information, as necessary to provide the Localiya Service to you. We will only share your Personal Information with your permission or as required by law. We do not rent, sell, or otherwise share your Personal Information with third parties for marketing purposes.


4. Managing Your Information

Upon request, Localiya will provide information about whether we hold any of your Personal Information. You can update or modify any Personal Information in the account settings tab. For your protection, we may require proof of identity before granting access to your Personal Information. You may also deactivate your account by contacting us, and at your request, we will remove your Personal Information from our servers.


5. Child Privacy

We do not knowingly collect, maintain, or use Personal Information from children under 18 years of age without parental consent. No part of the Localiya Service is directed toward children under the age of 18.


6. Data Retention

We will retain your information for as long as your account is active or as necessary to provide our services. We will also retain and use your information as needed to comply with legal obligations, resolve disputes, and enforce our agreements.


7. Security

The security of your Personal Information is important to us. We take reasonable steps to protect your data; however, we cannot guarantee the absolute security of information transmitted to or from our servers. We are not liable for unintentional disclosures.


8. Notification of Privacy Policy Changes

Localiya may periodically update this Privacy Policy. Changes will be posted on our website (localiya.in) or communicated through other reasonable means (e.g., email or app notifications). We encourage you to review this page regularly for the latest updates.


Acceptable Use Policies

Localiya is an e-commerce platform empowering sellers to launch their online stores. To maintain a safe and inclusive marketplace, we have the following restrictions:


1. Hate Speech and Harassment

We do not allow products that promote or glorify hatred toward individuals based on their age, race, ethnicity, nationality, gender, gender identity, sexual orientation, disability, or religion. We also prohibit content that bullies, attacks, or threatens specific individuals.

2. Nudity

We do not permit the sale of pornographic materials, including CDs, books, or videos. Clothing featuring explicit or extreme representations of nudity or sexual activity is also prohibited, as is any exploitation or presentation of minors. The sale of sex toys is strictly forbidden.